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Payment policy

7 Days Combining Period

- Whatever your chosen method of payment, you can combine as many won auction items as you like.
- We do not accept combine orders from different user ID.
- We accept Paypal , Western Union and transfer to my bank account in Thailand only. If you prefer to transfer the money, please contact us before. If you require the certificate report, please read the full detail before.

Shipping & handling policy :

We prefer to ship to Worldwide. Please check Thailand's holidays for estimate the transit time.

We accept to FREE shipping to USA and Canada by Registered Air Mail, maximum insure 30 USD. If you need to full insure please check the rate at insurance policy below.

Expedite mail service - This sevice is recommended more than registered air mail because it is more secure and faster than registered air mail at least 1 - 2 weeks.

Fed
Ex - 40 US $ for USA, 3 - 5 business days
DHL express mail
- 30 US $ for USA, 3 - 5 business days
Thailand post Express mail service
- 50 US $ for USA, 5 - 7 business days. 
Recommended the value minimum 200 US $ per shipment.
FREE if total combine amount over 1,000 USD.

- Other country, please click here for check the shipping fee before.

Please note, some country policy that receiver have to had agency company for claim this service. So please check your agency company about shipping method before.


Registered Air Mail, This service is standard service, low price but take the time longer than expedite mail service around few weeks for USA, other countries, maybe take the time more than 1 or 2 month.
- 5 US $ (insure maximum 200 USD of full value orders).
7 - 30 business days for USA. 4 - 8 weeks for none US customers.
FREE if total combine amount over 300 USD

We will ship in 72 hours after the payment is cleared.


Insurance policy :

- To insure the safe arrival of your items Zoultier has a mandatory insurance policy on all shipments. The insurance tariff is added in shipping fee already. But please choose the shipping method that cover all value order.
- We will not be responsible for the merchandise lost in the mail unless you have Shipping Insurance.
For FedEx, we insure 100 % whole package value but maximum 500 USD.


Return policy :

- Zoultier provides a standard 7 day period, from receipt of delivery at your domicile, in which to return any items that fall short of your expectations. So we offer 100% trouble free return about order value only, the S&H charges and insurance are not refundable.
- Please notify us of your decision to return as soon as possible (within 7 days). Once we receive your notification, we will email you with return instructions including an address you should use to mail the item(s) back to.


Privacy & contact policy :

- Because the security is the our priority policy.Your personal profile is the most important profile for us.So we do not participate in or contribute to cooperative or shared databases that give other companies access to information.

Contact us :

- You can contact Zoultier.com by 3 ways below.

  • mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • our skype ID : zoultier, you can live chat with us via zoultier ID by skype
  • Facebook : https://www.facebook.com/pages/Zoultier/191737537638552?fref=ts
  • Line : +66-80-908-9905
  • call us : +66-80-908-9905